JANE REDESIGN
Product Design
UX/UI Design
Usability Testing
Role
Lead Designer
Timeline
August 2022 - February 2023
Jane is a cannabis marketplace that allows customers and patients to purchase directly from local dispensaries online.
I led the redesign of the Business Dashboard, Jane’s business management solution where dispensaries can customize, track and maintain their online storefronts.
SCOPE
This project was an end-to-end redesign of the Business Dashboard, which involved redesigning 9 key product flows and completing over 60 feature requests.
The project required creating an effective information architecture and managing the design system to ensure consistency throughout the design.
Additionally, the project involved supporting design QA to ensure that the design met the requirements and expectations of the stakeholders.
OVERALL DESIGN ISSUES
Unintuitive UX
The Business Dashboard became overly complex as new features were added, making it less intuitive for dispensary partners to use. This led to increased reliance on Jane's Partner Success team for support.
Confusing wayfinding
Dispensary partners struggled to find desired content and functionality within the old experience.
Unorganized interface
The UI suffered from poor information organization and clarity, making it challenging for partners to navigate the platform effectively.
PROJECT GOALS
Revamp information architecture for intuitive navigation
Standardize interaction patterns to ensure consistency.
Develop design components that are consistent with Jane's brand.
Ensure designs are scalable for the long term.
FINAL DESIGNS
RESULTS & IMPACT
The new Business Dashboard is set to launch in Fall 2023, and the Jane team is still actively developing all features that have been redesigned in this project.
While I do not yet have data on the new design’s impact, I did receive the following words from the Jane team after the project wrapped.
“Selina, thank you so much for all your amazing work! You are incredibly talented and it was an absolute pleasure working with you. Your work redesigning our business dashboard will have such a tremendous impact on the lives of our partners.”
“Big ‘thank you’ for all the help with getting the new business app super stylish and wayyyyyyyyyy better looking than what we currently have!”
“Thank you for everything - you have transformed so much of Jane into a gorgeous product. You are so patient and kind with all of our feedback and letting us sort through these features.”